Phishing attacks are a persistent and evolving threat to Australian businesses of all sizes. These deceptive attempts to steal sensitive information, such as usernames, passwords, and credit card details, can lead to significant financial losses, reputational damage, and legal liabilities.
While technical security measures like firewalls and anti-virus software are crucial, they are not foolproof. Human error remains a significant vulnerability, making employee awareness training a vital component of any comprehensive cybersecurity strategy.
In Australia, where businesses are increasingly reliant on digital technologies, equipping employees with the knowledge and skills to identify and avoid phishing attacks is paramount.
This article explores the top 10 employee awareness training providers that can help Australian organizations strengthen their defenses against phishing and other social engineering tactics.
We’ll examine their key features, benefits, and unique selling points to help you make an informed decision about the best solution for your specific needs.
Why Employee Awareness Training is Crucial in Australia?

Before diving into the providers, it’s essential to understand why employee awareness training is so critical in the Australian context:
1. High Internet Penetration
Australia has a high rate of internet penetration, making it a prime target for cybercriminals seeking to exploit vulnerabilities.
2. Increasing Sophistication of Attacks
Phishing attacks are becoming increasingly sophisticated, using realistic-looking emails, websites, and even phone calls to trick unsuspecting employees.
3. Compliance Requirements
Australian regulations, such as the Privacy Act 1988 and the Notifiable Data Breaches (NDB) scheme, mandate that organizations take reasonable steps to protect personal information. Employee awareness training is a key element of demonstrating compliance.
4. Cost-Effectiveness
Compared to the potential costs of a successful phishing attack (e.g., data breach fines, legal fees, business disruption), employee awareness training is a relatively cost-effective investment.
List of Top 10 Employee Awareness Training Providers for Phishing Prevention in Australia

1.PhishCare: Best Employee Awareness Training Provider in Australia
PhishCare is the best and leading Phishing Simulation Tool. designed to conduct realistic phishing tests and enhance employee awareness, helping organizations stay protected against evolving phishing threats.
With a phishing test, simulated phishing emails are sent to staff across your organization. The emails act like real phishing emails to get your employees to click links, enter passwords or perform other actions often requested by phishing emails.
The purpose of the test is to teach staff how to make mistakes and fall for simulated phishing emails and learn from their mistakes in a safe environment without the drastic consequences of a real phishing scam.
Key Benefits of PhishCare
1. End-to-End Tracking Capability
Track users attempting modules, completing assessments, and pass/fail statuses.
2. In-Depth Reporting
Analyze the performance of users, departments and more.
3. Follow-Up Training
Educate compromised users and launch ongoing training.
4.Fully Customized Templates
Access our library of ready-made templates, featuring trusted brands and real-time scenarios.
5. Security Checkpoint
Elevating Security Awareness through Targeted Assessments.
About PhishCare in Detail
1. Track Phishing Simulation Progress
Monitor phishing campaigns in real time and optimize security training with PhishCare:
1. Email Open – Track when email are accessed.
2. Link Click – Identify users whol click on phishing links
3. Data Submission Tracking – Detect users who enter sensitive information
2. Awareness Training & Assessment
Empower employees with interactive training and comprehensive assessments.
1. Training Alerts – Instantly notify employees with awareness emails
2. Awareness Training Modules – Educate employees with focused videos and phishing assessments
3. Performance Tracking – Measure engagement, Assessments scores, and training completion tracking
3. Comprehensive Reporting
Gain valuable insights into your phishing simulation campaigns with comprehensive reports that help organisations improve their cybersecurity posture.
1. Simulation Summary – View phishing campaign results, including success rates and user responses.
2. Data Exports – Download raw datasets for in-depth analysis.
3. User Insights – Track interactions, clicks, and data submissions.
2. KnowBe4
KnowBe4 is a leading provider known for its extensive library of training content, including videos, interactive modules, and games. They offer simulated phishing attacks with customizable templates and reporting. Their platform is user-friendly and easy to deploy.
3. Living Security
Living Security takes a more engaging and interactive approach to security awareness training. They use gamified simulations and immersive experiences to teach employees about phishing and other threats. Their platform is designed to be fun and memorable, which can lead to better retention of information.
4. SANS Institute
The SANS Institute is a well-respected organization that offers a range of cybersecurity training programs, including employee awareness training. Their training is developed by industry experts and is based on the latest research and best practices.
Why PhishCare is the Best Phishing Simulation Tool for Employee Awareness Training in Australia!

- Customizable Templates
- Awareness Module
- Assessment Test
- Comprehensive Tracking
- Graphical Dashboard Access
- Campaign Report
- Custom Domain Integration
5. Mimecast
Mimecast, primarily known for its email security solutions, also offers employee awareness training as part of its integrated platform. Their training modules cover a range of topics, including phishing, malware, and data security. They also provide simulated phishing attacks and reporting.
6. Webroot (OpenText)
Webroot, now part of OpenText, offers security awareness training that emphasizes short, engaging videos and interactive quizzes. They also provide simulated phishing campaigns and reporting. Their platform is designed to be easy to use and manage.
7. Terranova Security
Terranova Security provides a comprehensive security awareness training platform with customizable content, simulated phishing attacks, and detailed reporting. They offer a variety of training modules, including videos, interactive games, and assessments.
8. MediaPro
MediaPro offers a range of compliance and security awareness training solutions, including phishing prevention. Their training content is developed by legal and security experts and is designed to be engaging and informative.
9. CybeReady
CybeReady offers a fully automated security awareness training platform that uses machine learning to personalize the training experience for each employee. They provide simulated phishing attacks, training modules, and reporting.
10. PhishMe (Cofense)
Key Features: Cofense, formerly PhishMe, focuses on conditioning employees to recognize and report phishing threats. Their platform uses real-world phishing simulations to train employees to identify and avoid attacks. They also provide detailed reporting and analytics.
Conclusion
Employee awareness training is an essential component of a comprehensive cybersecurity strategy for Australian businesses. By investing in a high-quality training program, organizations can empower their employees to be the first line of defense against phishing attacks and other social engineering tactics.
The top 10 providers listed above offer a range of solutions to meet the diverse needs of Australian organizations. By carefully considering your specific requirements and following implementation best practices, you can create a culture of security awareness and protect your organization from the ever-evolving threat of phishing.
It’s crucial to remember that technology alone isn’t enough; a well-trained and vigilant workforce is a vital asset in the fight against cybercrime.
Summary
Below is a list of the Top 10 Employee Awareness Training Providers for Phishing Prevention in Australia, known for helping organizations train their staff to recognize and respond to phishing threats effectively.
- PhishCare
- KnowBe4
- Living Security
- SANS Institute
- Mimecast
- Webroot (OpenText)
- Terranova Security
- MediaPro
- CybeReady
- PhishMe (Cofense)
FAQs: Employee Awareness Training Providers for Phishing Prevention in Australia
1. Why is employee awareness training important for phishing prevention in Australia?
A: Australia’s high internet usage and increasing sophistication of phishing attacks make businesses vulnerable. Training equips employees to identify and avoid these threats, reducing the risk of data breaches, financial losses, and reputational damage. It’s also often a requirement for compliance with Australian privacy regulations.
2. What are the key elements of an effective phishing awareness training program?
A: An effective program includes regular training sessions, realistic phishing simulations, engaging content, customizable modules, detailed reporting, and positive reinforcement for employees who report suspicious emails. It should also be tailored to the specific risks and environment of your organization.
3. How often should we conduct phishing awareness training?
A: It’s recommended to conduct training at least quarterly, but ideally monthly. Phishing tactics evolve rapidly, so regular training keeps employees updated on the latest threats and reinforces best practices.
4. What’s the best way to engage employees in phishing awareness training?
A: Use a variety of training methods, such as videos, interactive modules, games, and real-world examples. Keep the training content concise, relevant, and engaging. Gamification and positive reinforcement can also boost participation.
5. How can we measure the effectiveness of our phishing awareness training program?
A: Track metrics such as the click-through rate on simulated phishing emails, the number of reported suspicious emails, and employee performance on quizzes and assessments. Compare these metrics over time to assess improvement.