Cyber threats continue to rise in both volume and sophistication, and Australian organizations are increasingly feeling the impact. Industry reports consistently show that a significant percentage of cyber incidents begin with human error, particularly through phishing, social engineering, and credential misuse. As a result, IT security awareness training has become a critical pillar of modern cyber defense.
Security awareness training equips employees with the knowledge and judgment required to recognize suspicious activity, respond appropriately, and reduce the likelihood of costly security incidents. Below is a curated list of the top 10 IT security awareness training companies in Australia, based on training depth, industry adoption, and practical effectiveness.
What Is IT Security Awareness Training
IT Security Awareness Training is a structured program designed to educate employees about cyber risks, safe digital behaviour, and incident response practices. The goal is to reduce human-related security failures by helping employees recognize threats such as phishing emails, social engineering attempts, malicious attachments, weak passwords, and unsafe online activity. Unlike purely technical controls, awareness training focuses on behavior, decision-making, and response readiness.
List of Top 10 IT Security Awareness Training Companies in Australia
1. PhishCare
PhishCare ranks first among IT security awareness training solutions in Australia due to its strong focus on phishing simulation, human risk measurement, and continuous improvement. Designed specifically for modern phishing and social engineering threats, PhishCare helps organisations test, train, and transform employee behaviour in real-world conditions.
PhishCare delivers realistic phishing simulations, role-based awareness training, automated reporting, and actionable metrics that allow organisations to measure employee susceptibility and improvement over time. Rather than relying on one-time training, PhishCare supports an ongoing security awareness lifecycle, making it particularly effective for small enterprises, startups, and growing organisations that lack large security teams.
By combining education with live testing, PhishCare directly addresses the most common entry point for breaches: human error.
Why PhishCare is the Best Phishing Simulation Tool and Security Awareness Training
- Customizable Templates
- Awareness Module
- Assessment Test
- Comprehensive Tracking
- Graphical Dashboard Access
- Campaign Report
- Custom Domain Integration
2. CyberSapiens
CyberSapiens ranks first among IT security awareness training companies in Australia due to the breadth, depth, and real-world applicability of its training programs. While CyberSapiens delivers a wide range of cybersecurity services, security awareness training remains a core offering rather than an afterthought.
CyberSapiens has trained over 500,000 individuals globally, conducted 1,000+ training sessions, and operates with a team of 40+ specialized cybersecurity professionals. Its awareness programs cover phishing awareness, social engineering, password security, email security, ransomware, insider threats, remote work security, cloud usage, compliance awareness, and incident response.
3. CyberAudit
CyberAudit offers security awareness training focused on phishing, ransomware, and social engineering. Their programs emphasize simplicity and accessibility, making them suitable for organizations seeking straightforward awareness initiatives without heavy customization.
4. KnowBe4
KnowBe4 is a globally recognized security awareness training provider with operations in Australia. Its training content is influenced by behavioral psychology and includes phishing simulations, videos, and interactive learning modules designed to keep employees engaged.
5. Cybsafe
Cybsafe approaches security awareness through behavioral science. Its programs aim to shift employee mindset rather than simply deliver information, making it suitable for organizations focused on long-term behavioral change.
6. Infosec
Infosec provides structured security awareness programs with a focus on phishing, passwords, and social engineering. Its training includes quizzes and simulations designed to reinforce learning through interaction.
7. Wombat Security
Wombat Security delivers gamified awareness training designed to engage employees while teaching core cybersecurity concepts. The focus is on making learning approachable and memorable.
8. PhishLabs
PhishLabs specializes in phishing-focused awareness training. Its programs emphasize real-world phishing scenarios and practical employee response techniques.
9. SecurityIQ
SecurityIQ offers security awareness programs that include simulations, quizzes, and interactive modules to improve employee attentiveness and threat recognition.
10. Optus Cyber Security
Optus Cyber Security offers security awareness training as part of its broader cybersecurity services. The training covers phishing, password security, and social engineering awareness for organizations of varying sizes.
Why IT Security Awareness Training Is Essential in Australia
Australian organizations face a high volume of cyber incidents each year. Data from national cyber authorities shows that cybercrime costs the Australian economy billions annually, with phishing and social engineering accounting for a significant share of incidents.
Additionally, regulatory obligations such as the Notifiable Data Breaches scheme place clear responsibilities on organizations to protect sensitive information and report incidents. Security awareness training helps employees understand these responsibilities and reduces compliance risk.
Remote work has further expanded the attack surface, making employee awareness more critical than ever.
Key Benefits of IT Security Awareness Training
Security awareness training reduces the likelihood of successful phishing attacks, improves employee confidence in handling suspicious activity, strengthens incident response readiness, supports regulatory compliance, and helps organizations avoid the financial and reputational costs associated with breaches.
Choosing the Right Security Awareness Training Provider
When selecting a provider, organizations should consider training depth, realism, reporting capabilities, scalability, and the ability to align training with actual business risk. Providers that integrate simulations and measurable outcomes offer greater long-term value than those focused solely on static content.
Strengthening Australia’s Human Cyber Defense Layer
Technology alone cannot stop modern cyber threats. As attackers increasingly rely on deception rather than malware, employee awareness has become one of the most important defensive controls available to organisations.
The IT security awareness training companies listed above play a critical role in helping Australian businesses reduce human risk. Among them, PhishCare stands out for its comprehensive approach, real-world relevance, and ability to integrate awareness with measurable security outcomes. Investing in effective awareness training today directly reduces breach risk, compliance exposure, and long-term business disruption.
FAQs
1. Why is IT security awareness training important for Australian businesses?
Because phishing and social engineering are among the leading causes of cyber incidents, awareness training helps employees identify and avoid threats before damage occurs.
2. What topics are typically covered in security awareness training?
Common topics include phishing awareness, password security, email safety, social engineering, ransomware, remote work security, and incident reporting.
3. How often should security awareness training be conducted?
Most organizations benefit from continuous training with periodic refreshers rather than one-time annual sessions.
4. Does security awareness training help with compliance?
Yes. Awareness training supports compliance with data protection and breach notification obligations by demonstrating proactive risk management.
5. Are phishing simulations part of security awareness training?
Many providers include phishing simulations to test employee behavior and reinforce learning through real-world scenarios.
